Terms & Conditions

Welcome to Thai Premium Healthcare. These Terms & Conditions (“Terms”) govern your use of our website, services, and any interactions you have with Thai Premium Healthcare (referred to as “we,” “us,” or “our”). By accessing or using our website and services, you agree to be bound by these Terms. If you do not agree with any part of these Terms, you must not use our website or services.

1. Acceptance of Terms: By using the Thai Premium Healthcare website, scheduling an appointment, or engaging with our services, you acknowledge that you have read, understood, and agree to these Terms and our Privacy Policy. These Terms constitute a legally binding agreement between you and Thai Premium Healthcare.

2. Services Offered: Thai Premium Healthcare provides a range of medical, diagnostic, and wellness services as described on our website. While we strive for accuracy, all information regarding services, treatments, and procedures on this website is for general informational purposes only and does not constitute medical advice. Actual medical advice, diagnosis, or treatment can only be provided by a qualified healthcare professional after a personal consultation.

3. User Responsibilities: As a user of our website and services, you agree to: a. Provide accurate, current, and complete information when prompted (e.g., for appointments, registration). b. Use our website and services only for lawful purposes and in a manner that does not infringe the rights of, or restrict or inhibit the use and enjoyment of this website by any third party. c. Maintain the confidentiality of any login credentials provided to you. d. Not misuse our website by knowingly introducing viruses, trojans, worms, logic bombs, or other material that is malicious or technologically harmful.

4. Privacy Policy: Your privacy is paramount to us. Our collection, use, and protection of your personal and health information are governed by our comprehensive Privacy Policy. By using our services, you consent to such processing and you warrant that all data provided by you is accurate. We encourage you to read our Privacy Policy carefully to understand our practices.

5. Bookings and Appointments a. Scheduling: Appointments can be scheduled through our website, by phone, or in person. All appointments are subject to availability. b. Confirmation: You will receive a confirmation of your appointment via email, SMS, or phone call. c. Cancellations/Rescheduling: If you need to cancel or reschedule an appointment, we request that you do so at least [e.g., 24-48] hours in advance. Failure to provide adequate notice may result in a cancellation fee. d. Late Arrivals: Please arrive on time for your appointment. Late arrivals may result in a shortened consultation or the need to reschedule.

6. Payments and Billing: a. Service Fees: Fees for services will be communicated to you prior to or at the time of your service. b. Payment Methods: We accept various payment methods, including cash, credit/debit cards, and bank transfers. Specific details will be provided at the time of service. c. Insurance: If you intend to use health insurance, it is your responsibility to confirm your coverage with your insurer prior to your appointment and to understand any co-pays, deductibles, or non-covered services. We will assist with necessary documentation where possible. d. Refunds: Refund policies for services rendered will be handled on a case-by-case basis and are at the discretion of Thai Premium Healthcare management.

7. Intellectual Property: All content on the Thai Premium Healthcare website, including text, graphics, logos, images, audio clips, digital downloads, and software, is the property of Thai Premium Healthcare or its content suppliers and is protected by international copyright laws. You may not reproduce, duplicate, copy, sell, resell, or exploit any portion of the website without express written consent from us.

8. Disclaimers and Limitation of Liability a. No Medical Advice: The information provided on this website is not intended to be a substitute for professional medical advice, diagnosis, or treatment. Always seek the advice of your physician or other qualified health provider with any questions you may have regarding a medical condition. b. Website “As Is”: Our website and services are provided on an “as is” and “as available” basis. We make no representations or warranties of any kind, express or implied, as to the operation of our website or the information, content, or materials included on this website. c. Limitation of Liability: To the fullest extent permitted by law, Thai Premium Healthcare shall not be liable for any direct, indirect, incidental, special, consequential, or punitive damages, including but not limited to, loss of profits, data, use, goodwill, or other intangible losses, resulting from (i) your access to or use of or inability to access or use the website; (ii) any conduct or content of any third party on the website; (iii) any content obtained from the website; and (iv) unauthorized access, use or alteration of your transmissions or content, whether based on warranty, contract, tort (including negligence) or any other legal theory, whether or not we have been informed of the possibility of such damage.

9. Governing Law: These Terms shall be governed and construed in accordance with the laws of Thailand, without regard to its conflict of law provisions. Any disputes arising under or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of Thailand.

10. Changes to These Terms: We reserve the right, at our sole discretion, to modify or replace these Terms at any time. We will indicate the “Last Updated” date at the top of this page. Your continued use of the website or services after any such changes constitutes your acceptance of the new Terms.

11. Contact Us: If you have any questions about these Terms & Conditions, please contact us.